Frequently Asked Questions


How do you protect my home and landscaping?
First, we begin by draping tarps from your roof to the ground to collect all of the debris that falls from the roof and prevent it from hitting your siding or damaging your lawn. Then we cover any special features, such as plants, landscaping, and A/C condensers with shelters made of plywood and lumber. After the stripping process is complete, the debris is immediately cleaned up to prevent damage to the lawn. Our team will then go around the entire yard with specialized magnets to pick up any stray nails.

Will my home ever be exposed to the elements overnight?
We go section by section, taking off your old exterior and immediately beginning to cover it. Nothing is taken off that wont be covered that day. In the event that surprise weather is encountered, we keep enough tarps on hand to cover the exposed area in minutes.

What happens if you find any damaged wood?
We always bring extra sheathing and lumber to every job to quickly repair any rotten or damaged sheathing that we find. We never let any unsuitable substrate get covered. Everything underneath must be in perfect condition before being covered with a lifetime system.


Can you put another layer over my existing roof?
We highly recommend completely stripping the roof, regardless of how many layers are on it. However, local code allows for another layer to be nailed on, if only one layer currently exists. This is only recommended for certain conditions. It is not recommended if the roof has a low slope, currently has any leaks, has multiple flashing areas, or has a large amount of moss or curling shingles. Nailing another layer is not allowed over a single layer of architectural shingles.

How long will it take for you to do my roof?
Job duration is very dependent on the size and complexity of the roof. For the average home, between 1500 and 2500 square feet of roof area, the project can be completed in 1-2 days.

What do you do with skylights?
We highly recommend replacing skylights along with the roof, and they are most often included in our estimate. Skylights arent designed to last much longer than the average roofing system. If the skylights are a standard size, which most are, they are easy and seamless to replace, with no work required from inside the house.

Do you protect and clean my gutters?
We always do our very best to avoid resting ladders and other equipment against the gutters. At the end of every job, every gutter is cleaned by hand of any nails and debris.

How do you safely install the roof?
We use a combination of harness fall arrest systems, roofing brackets and boards, and scaffold planks to safely install your new roof. We also use as much equipment as possible to clean up and move material. This allows us to be as efficient as possible and avoid potential injury.


What happens to the items I have on my exterior walls?
We carefully remove any doorbells, street numbers, mailboxes, flags, and any other items that may be attached to your siding and place it aside to be put back on at the end of the job.

Should I take pictures and other things off my walls?
As a precaution, we recommend taking anything that might be hanging on the interior of any exterior walls (i.e. picture frames, paintings, dishes, mirrors, etc.) down temporarily while the project is ongoing. Most siding products we install are hand nailed, which creates a fair amount of vibration on the wall being installed. While not enough to crack any drywall or break a window, this vibration can possibly knock a loosely hung picture off the wall.

Should I replace my windows at the same time as my siding?
Replacing windows at the same time as siding is not entirely necessary, but can be more efficient and provide for a nice finished look. In fact, many of the homes we side already have new replacement windows installed in the old window frames, in which case, we wrap the old frames in aluminum trim wrap to provide a nice clean look and prevent deterioration, then go around with siding. In cases where both the windows and siding are equally outdated and ready to be replaced, we recommend combining them into one project. We can replace the old windows with new construction windows as we do the siding. This process includes removing both the old frame and panes and replacing them with a single unit that comes with a nail flange and vinyl exterior trim already attached. This leaves a better looking, better insulated, and more weatherproof window.
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